You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).<br /><br />You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).<br /><br />If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.<br /><br />When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.<br /><br />Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We have a wide range of wholesale product line(over 2000 SKUs) to our exclusive business member, if you are interested in join our wholesaler list, please send:<br /><br />1) Company Name<br /><br />2) Company Address<br /><br />3) Company Website<br /><br />4) Shops in other platform<br /><br />5) Target market<br /><br /> <br /><br />to info@cubeorder.com, one of our business advisors will contact you shortly.

Thank you for having chosen product and placing your trust in our company. We trust you are delighted with your recent purchase.<br />Please read the manual carefully for a few things we recommend you do before enjoying this product.<br />Your product is warranted to be free of defects for 3 years after the date of purchase.<br />In the event of a defect under this warranty, we will repair or replace the product, provided you return the product with postage prepaid.<br />This warranty does not cover damages caused by misused, improper handling. Damage caused by wrong spec matching, or opening/removing the cover are not covered under this warranty.<br />Any return made under this warranty must be accompanied by an RMA number as given by our customer service team.<br />For customers outside the European area, please contact our local team for local depot return arrangement. Your product is warranted to be free of defects for 3 years after the date of purchase.<br />In the event of a defect under this warranty, we will repair or replace the product, provided you return the product with postage prepaid.

If you are interested in becoming our supplier, please provide the following information to info@cubeplug.com.<br /> <br />Your company registration details<br />Your product range/brochure<br />CE/FCC/ROSH Certification obtained<br />EU declaration of conformity<br />EU test report<br />Any additional documents you offer<br /><br />Please provide certification to prove your product compliance with local safety regulation.

The product is comply with EU safety regulations and tested according to:<br /><br />•EN 61558-1:2005+A1:2009<br />•EN 61558-2-16:2009+A1:2013<br />•EN 61347-1:2008/A2:2013<br />•EN 62493:2015